Find quick answers to common queries about our products, orders, shipping, returns and services. Our FAQ section helps you shop confidently with clear, helpful information.
Common Questions
1
What products do you offer?
We offer kurtis, co-ords, tops, gowns and custom-stitched women's wear.
2
Do you provide size customization?
Yes, selected products can be customized based on your measurements.
3
How can I place an order?
You can order directly through our website by adding items to the cart and completing checkout.
4
What payment methods do you accept?
We accept secured online payments, UPI, debit/credit cards and net banking.
5
Do you offer Cash on Delivery?
COD is available for selected locations and order values.
6
How long does delivery take?
Standard delivery takes 4–7 working days, depending on your location.
Order Related Questions
1
Can I track my order?
Yes, you’ll receive a tracking link once your order is shipped.
2
Do you accept returns?
Returns are accepted for unused products under our Return & Refund Policy.
3
How do I request a return?
Contact our support team with your order details to initiate a return.
4
What is your cancellation policy?
Orders can be cancelled before shipping. Once shipped, cancellations are not allowed.
5
Do you offer wholesale orders?
Yes, wholesale or bulk purchase options are available on request.
6
How can I contact customer support?
Reach us through phone, email, or WhatsApp for quick assistance.
Do You Still Have Questions?
Reach out anytime our support team is ready to assist you.